Cookies Policy

We use cookies to make Neighbourly work smoothly and give you the best possible experience. This policy explains the types of cookies we use, how you can manage your preferences, and the steps we take to respect your privacy while you use our platform to support communities.

First Party Cookies

Neighbourly uses the following cookies:

Strictly Necessary Cookies

These are cookies that are required for the operation of our website. They include for example, cookies that enable registered users to log into secure areas of our website such as their member pages.

Cookies SourceDomainsCookie NamePurpose
www.neighbourly.comwww.neighbourly.com.NEBCPOLChecks if current cookie policy was accepted (if not set, puts up the cookie banner)
www.neighbourly.comwww.neighbourly.com.NEBCULTURStore the culture of the site (en-gb and nl are the two options at the moment)
www.neighbourly.com*.neighbourly.com.NEBCURNCYStores the selected currency (GBP/EUR)
www.neighbourly.com*.neighbourly.com.NEBAUTHAuth Cookie
app.neighbourly.com*.neighbourly.com.NEBUIDetermine whether current user is logged in to control website rendering
player.vimeo.comwww.neighbourly.comvuidEmbedded videos in blog
www.youtube.com.google.comCONSENTEmbedded videos in blog
www.youtube.com.doubleclick.netIDEEmbedded videos in blog
www.youtube.com.youtube.comCONSENTEmbedded videos in blog
www.youtube.com.youtube.comYSCEmbedded videos in blog
www.youtube.com.youtube.comVISITOR_INFO1_LIVEEmbedded videos in blog

Analytical or performance cookies

We use Matomo to collect information about visitor behaviour on our website. These are cookies that allow us to recognise and count the number of visitors and to better understand the movement of our users on the website.
We also use HubSpot to collect information about visitors to our sub-domain sites. These cookies are used only on our sub-domains, to help us understand user behaviour and preferences.

Matomo:

This analytics data is collected via JavaScript tag in the pages of our site and is not tied to personally identifiable information. We do not collect or store your personal information, therefore, this information cannot be used to identify you.

Learn More

HubSpot Domains:

This analytics data is collected by HubSpot. We do not collect or store your personal identifiable information, therefore, this information cannot be used to identify you.

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Linkedin:

This website uses LinkedIn Insight Tag tracking code to track user interactions and collect data related to site visits such as pages viewed and links clicked. This enables us to better understand user behaviour on our site and improve the user experience. The tracking code collects data anonymously and we do not use it to personally identify visitors.

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Cookies SourceDomainsCookie NamePurpose
matomo.org*.neighbourly.com_pk_refDropped by Matomo. Expires after 6 months
matomo.org*.neighbourly.com_pk_cvarDropped by Matomo. Expires after 30 minutes
matomo.org*.neighbourly.com_pk_idDropped by Matomo. Expires after 13 months
matomo.org*.neighbourly.com_pk_sesDropped by Matomo. Expires after 30 minutes
matomo.org*.neighbourly.commtm_consentDropped by Matomo
matomo.org*.neighbourly.commtm_consent_removedDropped by Matomo
matomo.org*.neighbourly.commtm_cookie_consentDropped by Matomo
matomo.org*.neighbourly.commatomo_ignoreDropped by Matomo
matomo.org*.neighbourly.commatomo_sessidDropped by Matomo
matomo.org*.neighbourly.com_pk_hsrDropped by Matomo. Expires after 30 minutes
www.hubspot.comhub.neighbourly.com__hstcMain cookie for tracking visitors. Expires after 13 months
www.hubspot.comhub.neighbourly.comhubspotutkKeeps track of visitors' identity. It is passed to HubSpot on form submission and used when deduplicating contacts. Expires after 13 months.
www.hubspot.comhub.neighbourly.com__hsscUsed to determine if HubSpot should increment the session number and timestamps in the __hstc cookie. Expires after 30 minutes.
www.hubspot.comhub.neighbourly.com__hssrcWhenever HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their brower. Expires at the end of the session.
linkedin.com.linkedin.combcookieBrowser Identifier cookie to uniquely indentify devices accessing LinkedIn to detect abust on the platform and diagnostic purposes
linkedin.com.linkedin.comli_gcUsed to store consent of guests regarding the use of cookies for non-essential purposes
linkedin.com.linkedin.comli_sugrUsed to make a probabilistic match of a user's identity outside the Designated Countries
linkedin.com.linkedin.comlidcTo facilitate data center selection
linkedin.com.linkedin.comAnalyticsSyncHistoryUsed to store information about the time a sync took place with the lms_analytics cookie
linkedin.com.linkedin.comUserMatchHistoryUsed for id sync process. It stores the last sync time to avoid repeating the syncing process in a frequent manner

Third Party Cookies

These cookies are set on your machine by external websites whose services are used on this site. Cookies of this type are the sharing buttons across the website which allow users to share content through social media. Cookies are currently set by Linkedin, Twitter and Facebook. In order to implement these buttons and connect them to the relevant social networks and external sites, these are scripts from domains outside of our website. These cookies are configured only to set cookies on devices used by logged-in members of these social media platforms.

Logged-in members of these social media platforms should check the respective policies of each of these sites to see how exactly they use your information and to find out how to accept, refuse or amend your preferences.

Manage Cookie Preferences

Our cookies operate on consent basis. Use Cookie Manager to consent, refuse, or amend preferences

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